Advanced Customer Service Guide

Advanced Customer Service Guide

ABOUT Valentine Okolo

Valentine Okolo
Valentine I. Okolo is a Business Professional with extensive years of experience managing customers in many front office roles amongst others. He has authored 
many books and publications on business related topics including Business Strategy, Customer Service, Sales and Marketing.  More...



•Acquire practical skills that enable you provide superior customer service experience to clients like a pro.

• Learn the ability to please your customers beyond what is expected like a true professional.

• Understand what customers really expect from you.

• Learn the intricacies of exuding 5 star excellence in service delivery.

•Understand the intricacies of professionally managing problem customers and difficult situations.

•You will acquire practical solutions to everyday challenges serving customers on the front line.