About
J.M. “Chem” Enage has dedicated his career to achieving success in sales, marketing, customer service, information technology, and project management. J.M.’s guiding principle has always been to go the extra mile and beyond, and internal/external customers and service have been a major focus of his learning and practice. His Christian upbringing and Jesuit education inspire him to write about serving and giving back to the community (www.BeyondTheExtraMile.com). J.M. was born in Manila, Philippines also known as the Call Centre Capital of the World and now lives in Vancouver, British Columbia with his four great kids, in a city declared by the United Nations as one of the top three most livable cities in the world, but ironically the most ridiculously expensive city in which to own a home.
Description
<p>(Book 1)<br />Betrayed by the woman he loved and on the verge of destitution, artist Jonathan Martinez channels his anguish and rage into what will become his greatest masterpiece—Passion and Betrayal. The painting, critically acclaimed, ushers him into the world of fine art and allows him to realize his dreams. Stepping out of the shadows, he transforms into Phillipe, a wealthy artist and sought-after bachelor who enjoys an extravagant lifestyle—including his pick of any woman he desires.<br /><br />But when Phillipe least expects, the woman who almost destroyed him returns on the arm of his agent. Despite his anger, she awakens the part of his soul he entombed long ago. The part of him that can never forget her, no matter how deeply he buries himself in his art.<br /><br />With everything he's accomplished at stake, can Phillipe overpower the demons that haunt him and learn to love again? Or will his heart remain a shattered work of art that can never be restored?</p>
Story Behind The Book
Sometimes the most ordinary events can have an extraordinary impact in one’s life. In my early teens I met a customer service lady from Japan named Kumiko. It was my very first extraordinary customer service experience I will forever treasure. To this day I am inspired to follow her ways in my day to day dealings. This book is a tribute to all customer service
persons like her who epitomize her spirit of awesome service. She demonstrated to me my first lesson on customer service—going the extra mile. Let's celebrate these unsung heroes in this book. May this tribe increase and multiply. May "Extraordinary Customer Service" be more the rule than the exception.
Reviews
<font face="Times New Roman, serif" size="3"><span style="line-height:115%;">"This
book challenges you to take the path least </span><span style="line-height:18px;">travelled</span><span style="line-height:115%;">. It may be more difficult
but the strategy is simple and the long term benefits simply outstanding"</span></font><div><span style="font-size:12pt;line-height:115%;font-family:'Times New Roman', serif;">-Raymond Aaron, New York Times Bestselling Author of Chicken Soup for the Parent's Soul</span></div>
