Steve DiGioia

Steve DiGioia

About

With 20+ years in the hospitality industry and a lifetime of customer service experience, Steve DiGioia uses storytelling to share real-world tips and tactics to improve your customer service, increase employee morale and provide the experience your customers desire.

As a certified trainer, author & speaker, Steve has been recognized as a three-time “World’s Top 30 Customer Service Professional” by Global Gurus.org and a “Top 50 Customer Thought Leader” by ICMI. He is also a featured contributor to the leading hospitality and customer service websites.

With a tagline of “Finding Ways to WOW Your Customer”, Steve continues his pursuit of excellence on his award-winning blog sharing his best strategies on customer service, management, and leadership. Follow Steve on Twitter @Steve DiGioia.

Divided against Yourselves (Spell Weaver)

Divided against Yourselves (Spell Weaver)

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<h2>Taliesin Weaver thought that he had saved himself and his friends when he defeated the witch Ceridwen. He was wrong.</h2><h3><i>He always thought of evil as embodied in external threats that he could overcome in combat. Soon he will discover that the worst evil has been inside of him all along....</i></h3><p>Tal’s girlfriend is in a coma for which he holds himself responsible. A close friend, suffering from a past-life memory trauma similar to Tal's, is getting worse, not better. Morgan Le Fay is still lurking around and has an agenda Tal can’t figure out. Supernatural interruptions in his life are becoming more frequent, not less so, despite his expectations. In fact, Tal learns that something about his unique nature amplifies otherworldly forces in ways he never imagined were possible, ways that place at risk everyone close to him.</p><p>Tal and his allies must face everything from dead armies to dragons. As soon as they overcome one menace, another one is waiting for them. More people are depending on Tal than ever; he carries burdens few adults could face, let alone a sixteen-year-old like himself. Yet somehow Tal at first manages to handle everything the universe throws at him.</p><p>What Tal can’t handle is the discovery that a best friend, almost a brother, betrayed him, damaging Tal’s life beyond repair. For the first time, Tal feels a darkness within him, a darkness which he can only barely control...assuming he wants to. He’s no longer sure. Maybe there is something to be said for revenge, and even more to be said for taking what he wants. After all, he has the power...</p><p> </p><h2><u>Can Tal stop himself before he destroys everyone he has sworn he will protect? Scroll up to buy a copy and find out!</u></h2>

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