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Caroline Nicholl

Caroline Nicholl

About

After a hugelysuccessful career in law enforcement spanning two continents, Caroline Nicholl launched herOrganizational Development and Coaching consulting company, Blue ApricotSolutions, so that corporate America too could benefit from the lessons learntin law enforcement. At Blue Apricot, Caroline works with industry leaders toroot out the dysfunction and ineffectiveness found in teams, both in public andprivate organizations. She firmly believes that, central to individual,organizational and world success in the 21st century is buildinghigh-performing teams.

Caroline serves asAdjunct Faculty for the Organizational Development Program at the University ofGeorgetown and as Chair Facilitator of two groups of chief executives forVistage International, the world’s largest CEO membership organization. Tobenefit from Caroline's never-in-the-box vision, visit Blue Apricot Solutions.

The Magic Word

The Magic Word

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Description

<p style="margin:0in 0in 10pt;" class="MsoNormal"><span style="line-height:115%;font-family:'Times New Roman', serif;font-size:12pt;">Elisabeth was rude and selfish and demanding, and therefore had very few friends.<span>  </span>When she sent out invitations to her birthday party, no one accepted.<span>  </span>Her mother warned her that she needed to improve her manners and to try to get along with people.<span>  </span>She told Elisabeth that she needed to use the magic word “Please”.<span>  </span>So when Elisabeth went to school the next day, she thought of her mother’s advice, “What is the magic word?” and she started saying “Please” and also “Thank You”.<span>  </span>She tried to become more thoughtful of others, and discovered that she was a much happier person.<span>  </span>Imagine her pleasure when she returned home to find out that her new friends were all coming to her birthday party!</span><span style="line-height:115%;font-family:Arial, 'sans-serif';font-size:10pt;"></span></p><p></p>

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&quot;Caroline's work on teams is highly relevant, particularly in a tough economy: her insightful work with one of our divisional teams surfaced issues that clarified exactly the priorities the team needed to address to increase its performance in a way that the team could hear. The team quickly got motivated to action. Caroline's approach is practical, sensitive and to the point, precipitating rapid learning and improvement.&quot; --Jay Reid, Senior Vice President, Labor Ready Inc.