The Boss Benchmark is a book about how to be an amazing boss. When running my staff survey company I saw inside a lot of workplaces. From petty moans to serious workplace crimes nothing could surprise me.
I would ask staff the questions management did not know they were supposed to (or were too scared to). Wherever I went, I saw bosses getting the basics wrong.
Perhaps they were so busy doing ‘the bosses work' they forgot how to actually be a boss (although there are some who never learnt how). As a boss you need to improve daily. An annual time management course and reading an article about retention is no where near enough development!
I heard first hand from loads of workers what they really love and really loathe in a boss. I now know what it takes to be a truly fabulous one and it is not complicated! I share the secrets of a staff surveyor in my book The Boss Benchmark. The book includes 35 basics bosses need to master and 55 real workplace stories (good and bad!) that will cement the lessons forever. I lend the “keep it simple” mantra of hugely successful rugby coach (ex-Crusaders, now Wallabies) Robbie Deans. As the stories inside prove bosses need to leave complicated theories behind and urgently get back to basics.
Learn what your workers have been trying to teach you for years:
- What small stuff you do need to sweat
- How being off task gets more work done
- What big mistake you keep making (it costs nothing to fix)
- How the yucky stuff is a huge blessing
- What cricket teaches us about being contagious at work
- Why workers want you to get all philosophical on them
- The team ‘skill stock take' you will wish you did 20 years ago
- What stops your workers performing as well as they know they can