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Trust Rules: How the World's Best Managers Create Great Places to Work

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“We all know that creating a great place to work is critical to a company’s long-term success, but how do managers actually accomplish this? Bob Lee’s book provides sixteen clear, concise principles and guidance for how to apply them to build employee trust in any . . . organization.” —Alex Edmans, professor of finance, London Business School “Trust Rules is simple and sharp, an easy, thoughtful read for every level of manager. Most important, it provides context—and that’s where it’s different from other books.” —Garry McCabe, human resources director, Kuehne + Nagel In his first book, writer and management expert Bob Lee lays out a comprehensive, easy-to-use road map for building a remarkable work environment, with committed and high-performing employees who are passionate about what they do. Incorporating the insight of more than two million employees across eighty countries, this is a groundbreaking guide for managers on how to harness the power of trust and lead their teams to achieve truly extraordinary business results.

185 pages, Kindle Edition

Published April 3, 2017

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About the author

Bob Lee

1 book24 followers
Bob Lee is an internationally recognized expert on how and why the world’s best employers use great workplace cultures to drive competitive advantage.

Bob held senior leadership positions with Great Place to Work Institute (the people behind the Fortune 'Best Companies' lists) including four years as chairman of its Global Advisory Board, and he continues to support global multinational clients in his role as senior consultant with Great Place to Work USA. He holds an MBA from the University College Dublin Smurfit Business School and Trust Rules is his first book.

Bob lives in Dublin, Ireland with his wife and family.

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5 stars
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Displaying 1 - 7 of 7 reviews
Profile Image for Michelle Sauvageau.
366 reviews4 followers
May 22, 2021
Short and sweet! 16 rules on how to build and maintain trust with others. Some great reminders for me on how to continue to build trust with people in the workplace.
Profile Image for Gustav Bertram.
34 reviews9 followers
December 11, 2018
Building trust in the workplace matters

Research has shown that the best organizations have one thing in common: a high trust environment. This small book talks about 16 "rules" for building trust in an organization. I'm going to be rereading this book a lot.
Profile Image for Eric Carlson.
134 reviews
February 22, 2020
As I thought when I began this book, the 16 rules are very straightforward with no earth shattering new information for those of us that study management and strive to be the best we can.

That being said this is a great, well written reminder of some of the simple rules that we may once in a while forget. Bob's writing style is easily readable and wonderfully simplistic. The ideas are sound and the recap at the end of each chapter are much appreciated and great little tools to stoke the memory banks.

Trust in this day and age means everything to some and nothing to others. To those of us building teams of multi-generational people with varying personalities, the rules described within this tool are very welcome reminders that trust begins with each of us and ends with each of us.

I'll purchase copies of this book as gifts to my new managers. It describes a great place to start when taking those first steps. It also serves as a great reminder to those who think we know what we're doing!
Profile Image for Yevhen Nesin.
31 reviews8 followers
May 4, 2021
Great little read with 16 simple rules how to be a great manager and build high trust work environment. Good thing - 16 rules were built on tons of data, so we should trust it. Not that good thing - 16 rules are kind of obvious (i.e. "to be a great boss you need to be great boss").

Though, it makes sense to go through the book to structure your knowledge and get a data based confirmation of "how to be a good boss" perception you already had.
Profile Image for Kathy.
6 reviews15 followers
May 5, 2017
I really enjoyed this book. Bob's style of writing is light and full of easy wisdom, making this book an enjoyable read, on top of being informative. It focuses on practical techniques for becoming a great manager, and would serve as a handy guide for managers at any stage of their career.
Profile Image for Michael Wolcott.
329 reviews3 followers
February 13, 2020
A great overview of high-trust organizations and ‘rules’ that can help you achieve this. The information is succinct with explicit tips that be used immediately to start creating a more productive culture.
Displaying 1 - 7 of 7 reviews

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