With 20+ years in the hospitality industry and a lifetime of customer service experience, Steve DiGioia uses storytelling to share real-world tips and tactics to improve your customer service, increase employee morale and provide the experience your customers desire.
As a certified trainer, author & speaker, Steve has been recognized as a three-time “World’s Top 30 Customer Service Professional” by Global Gurus.org and a “Top 50 Customer Thought Leader” by ICMI. He is also a featured contributor to the leading hospitality and customer service websites.
With a tagline of “Finding Ways to WOW Your Customer”, Steve continues his pursuit of excellence on his award-winning blog sharing his best strategies on customer service, management, and leadership. Follow Steve on Twitter @Steve DiGioia.
Join 12,000+ Authors
* 14 day FREE trial. No credit card required.
If you're an author or publisher, you've come to the right place. BookBuzzr provides one of the most comprehensive set of book-marketing technologies and services in the world. We're constantly adding new features in a race with ourselves to build technologies that will help your books fly out of book-stores.
