Telephone & Cell Phone Communication Skills Guidebook (for Business & Everyday Life)

By Patricia DeJoseph

Computers & Internet

Education & Textbooks

Entertainment & Style

Business, Money & Investing

Self-Help and Personal Development

Young Adult

Language: English Not Rated (NR)

0.0

0 ratings

No. of pages

227

Views

Buy Online: CreateSpace E-Store Kindle Amazon

Overview Ratings & Reviews

This booklet is a telephone and cell phone communication skills guidebook for business and everyday life.

Sections include:

- Guidelines for General Telephone
Usage
- Guidelines for Cell Phone (and other
Wireless Device) Usage
- Guidelines for Leaving Voicemail
Messages
- Guidelines for Business
Communications
- Example Conversations

Everything you need to know about proper telephone etiquette is included within.

The Story Behind This Book

My son said one day, "Mom, you know so much about telephone etiquette from all your years working in administration at a radio station, bank, hospital, and high school. You should put that knowledge into book form and self-publish it!"

Praise and Reviews

Reviews from Amazon.com:

5.0 out of 5 stars Very helpful and informative, September 25, 2009

By	Margaret Sky (Pocono Mountains, PA USA) - See all my reviews

Learned a lot from reading this booklet, it helped me to think differently about how to communicate in a cordial manner and how to use the phone sensibly and courteously without over reacting to people who do not know how to communicate well. It also helped me to realize not to foolishly use a cell phone when the timing is inappropriate.

5.0 out of 5 stars This booklet covers all the bases., September 25, 2009

By	Federico (Hazleton, PA) - See all my reviews

This is a great little book that covers all the bases in tele/cell phone conversing and etiquette. It's especially useful for businesses to hand out to new employees, and for parents who'd like to give their teens some advice on proper use of the cell phone.